Keeping members and patients engaged - and ensuring they stay on track with their health and wellness goals - shouldn’t overwhelm your staff. That’s where Olivia comes in. Olivia is your AI-powered engagement assistant, automating outreach with personalized, real-time conversations that reduce no-shows, boost retention, and free up your team’s time.
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Seamless, AI-Driven Member and Patient Engagement
Olivia manages a wide range of outbound interactions, including:
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✅ Appointment Reminders – Reduce cancellations and missed visits with timely notifications via phone and SMS.
✅ Reactivation Campaigns – Reconnect with past members and patients through strategic, AI-personalized outreach.
✅ Post-Appointment Follow-Ups – Gather valuable feedback to improve service quality and experiences.
✅ Billing & Payment Notifications – Keep members and patients informed about balances and payment due dates.
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A Personalized, Conversational Experience
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Olivia doesn’t just send generic automated messages, she adapts to each member or patient’s communication style, creating natural, engaging interactions. Whether confirming appointments, answering routine questions, or escalating urgent concerns, Olivia ensures your community feels supported at every step, without adding to your staff’s workload.
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Why Choose Olivia?
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✅ Multi-Channel Communication – Connect via phone or SMS based on their preferences.
✅ AI-Powered Personalization – Deliver outreach that feels human and engaging, not robotic.
✅ 24/7 Availability – Keep your schedule full without relying on staff to manually follow up.
✅ HIPAA & PIPEDA Compliant – Maintain the highest standards of data privacy and security.
✅ Bilingual Support – Engage a broader, more diverse community in their preferred language.
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Effortless Growth for Your Clinic or Gym
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By automating proactive outreach and minimizing administrative burden, Olivia helps clinics and gyms maximize efficiency, boost retention, and enhance satisfaction. No more chasing down missed appointments or sessions, Olivia keeps your schedule full and your community engaged. 

‍Start connecting smarter. Bring Olivia to your gym or clinic today!

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